Faq

Listed questions and answers, all supposed to be commonly asked in some context, and pertaining to technical or general mining aspects.


General questions


What is HashCore Mining?
HashCore is a cryptocurrency mining company created by a team of cryptomining experts.
Specialized in computer hardware since 2001, HashCore has been involved in the cryptocurrency revolution since the early days of Bitcoin and have many years experience in cryptocurrency market.
HashCore offers a turnkey mining cryptocurrencies service to all their customers from technical advices, selling mining hardware, configuring GPU rigs, ASICS miners, pool linking, to hosting miners in their dedicated low cost mining farm facilities.
How does it Work?
HashCore Mining offers a large range of cryptocurrency mining solutions and offers 3 services:
– Buy your miners and host at home
– Buy your miners and host at HashCore Mining farm
– You have your own miners, send them to HashCore for hosting
If Bitcoin or Altcoins are profitable, why don't you mine for yourself ?
We do mine for ourselves using the same mining hardware we offer to our customers however we do not have unlimited funds. We have mining, hosting and trade operations on crypto currency platforms for ourselves to avoid putting all our eggs in one basket.
After I purchase my miner how long does it take to host it with HashCore ?
Generally as soon as you purchase your miners it takes 3 to 4 days to set up everything. This does not include the time to create your own wallet.
What guarantees does HashCore offer ?
We cannot guarantee our customers that their mining earnings will be profitable due to the complexity of mining factors such as mining difficulty, cryptocurrency exchange rates, utility costs etc...however HashCore will supply high quality equipments, technical advice and operational guidance for the best mining practices.
Where is your mining farm located ?
We cannot disclose the location of our mining farm for security reasons and with regards to the agreement contracts we sign with all our clients. We operate mining farms in Romania, Eastern Europe with similar equipments that we offer on www.Hash-Core.com
Is the mining data center secure?
YES! We have on site personnel 24h/24 and 7 days a week. Your miners are kept safe.
Is the mining data center insured?
YES! We are insured for all climate disaster + fire hasard, theft or power curve surge (overpower)
How can I pay ?
Once you added your products in your cart, just confirm and proceed to payment. We accept credit cards Visa, Mastercards, Paypal and Bitcoin(BTC) payments.
How does the buy-back option work for my miners ?
After 12 months, you have 2 options, either HashCore buys back your miners for 15% of the purchase value you paid either we send you back your miners. When shipping back your miners to you the shipping charges are on your cost. This allows you to reinvest in new and faster hash rate miners after their annual break-even. No mining downtime between the purchase of your new miners and the sale of your old miners, continue earning coins with HashCore !

Technical questions


How can i connect to my miners?
In order to connect to your miners you can use our secure VPN connection that is dedicated to your miners. You have full control over your miners. The HashCore team will only intervene if your miners are offline or have technical issues. Note that at no point no HashCore employee will have access to your miner configurations or wallet.
How large is your mining farm data center?
One of our mining facilities is 1100m2 large and the second one is 2500m2 large. They are divided in rooms and large areas.
What kind of return on investment am i looking at ?
It wouldn't  be honest from us to give you full guarantees on the return on investment.
That’s to say that forecasting exact earnings and profitability is hard to do as crypto currency mining depends mainly on the difficulty when mining a coin and on the coin's market price.

Doing your own research and profitability calculation is important before investing in crypto currency business. Using tools such as mining calculators like coinwarz.com or whattomine.com can help a lot.
These companies are not related to HashCore whatsoever.
Which pools does HashCore use for mining ?
We select pools according to their performance, reliability, stability, fees, reject rate...We also mine solo for some coins to save fees in order to increase profit that we pass on to our users.
While mining a coin we will use a few pools, up to 5 pools sometimes, in order to secure the decentralized cryptocurrency networks . We call this good mining practices.
Are your miners overclocked?
The miners we sell are never overclocked in order to preserve the warranty.
How do you monitor your systems?
We have several ways to monitor our systems. For internet and networking we use specialized software that is compatible with our CISCO gear. For the miners we use software like Simpleminer, HiVeOS and AwesomeMiner.

Requesting support

Our HashCore representatives offer 24/7 support for all technical issues.